Shipping Policy

Preorders. Everything in the current drop is a preorder and is made after you order. Our target ship date is November 15. It may slip. Your card is charged when you order, not when the order ships.

Address. Do not order if you are changing your address within the next two months. If you have to change it after ordering, contact support before the order ships. Once a label is printed we cannot redirect the package.

United States. Orders ship from Los Angeles by USPS Ground Advantage or UPS Ground. The rate is calculated at checkout. Delivery is usually 2 to 7 business days from the ship date. We ship to all 50 states, US territories, PO boxes and APO/FPO addresses.

International. Orders ship by USPS First Class Package International or Priority Mail International. The rate is calculated at checkout. Delivery is usually 1 to 4 weeks from the ship date, and customs can add to that.

Duties and taxes. International orders ship with duties and taxes unpaid. Your country may charge import duty, VAT or a carrier handling fee on delivery. Those charges are yours to pay and are not included in our prices or shipping rates. A package refused at delivery is refunded, less shipping both ways, once it comes back to us.

Tracking. You get a tracking number by email when the order ships.

Lost or damaged. If tracking stalls for more than 10 business days, or the package arrives damaged, contact support with your order number and photos of any damage. We will replace or refund.

Original artwork. Framed originals ship insured with signature required, at the flat rate shown at checkout. We contact you before shipping to arrange delivery.

Support. Use the support button on hyde-force.com or email support@hyde-force.com.